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Our all-round service

MedSolut AG is your partner for innovative products for laboratory and medical equipment, expert advice and individual solutions for your workplace.

FIRST-CLASS SELECTION OF HIGH-CLASS MANUFACTURERS

Excellent service begins with a first-class product selection. We keep for you only high-quality equipment and consumables that have proven themselves over many years. We carry in our portfolio only branded products of established manufacturers, with whom we have been working well for a very long time. This guarantees reliable and safe work.

Quality Made in Germany

Our daily growing assortment counts more than 100,000 products, a large number of which have excellent quality Made in Germany. You cannot find the product you are looking for in our online catalog? No problem! Simply contact our service team. We are available around the clock to meet your individual needs and look forward to hearing from you!

Customized offers

Our experts work both quickly and specifically, responding to your personal requirements and wishes in an instant. In doing so, we address work areas of all sizes. Whether public research institutions, private clinics or practices, medical laboratories, pharmaceutical and chemical industry, small laboratories or laboratories – we always find the optimal product for you!

Individual pricing

MedSolut.com always offers you the best possible price with optimal performance. Thus, we will gladly provide you with an individual offer at any time, which corresponds to your selected service. You see one of our products at another supplier at a lower price? Then do not hesitate and contact us! We will immediately check if we can offer you this price or even undercut it.

Nothing is impossible – we will always find the right solution for you!

Individual pricing
Schnelle Lieferzeiten_Fast delivery for MedSolut customers

Fast delivery times

Our service team will do its utmost to ensure that you receive the desired item as quickly as possible and on time. Our delivery times are individual and flexible. The personal delivery time results depending on the order, shipping, payment method and delivery address.

Your order will be shipped to you immediately after receipt of goods. In order to guarantee reliable and fast delivery, we work hand in hand with our manufacturersand reliable logistics companies.

Secure purchasing

Security guaranteed: We also insure your purchase of goods up to 25,000 euros at full price. If there are higher insurances, you will be informed in time by our service team.

For national and international shipping, we also rely on the services of renowned freight forwarders and leading parcel or express service providers. A large number of our offered items, such as from BioSan, we always have in stock and ready to ship. Accordingly, the delivery times for these products are short. Using the shipment number, you can also check where your package is at any given time after it has been shipped.

Sicherer Einkauf_Secure Purchase
Erstklassige Kundenbetreuung​_First class customer service at MedSolut

First class customer service

As a customer, you are always in the foreground at MedSolut.com. So it goes without saying thatyou and your needs are at the center of our actions and thinking. We attach great importance to personal, trusting cooperation and value our long-standing customer and business relationships just as much as our new customers.

We appreciate your high standards for the quality of our products and customer service. For this reason, we employ only experienced consultants, who personally take care of your concerns, take a lot of time and are always happy to help you. In this way, we make the shopping experience as pleasant and individual as possible for you.

Technical support

You need technical support for commissioning, calibration, maintenance or repair of your equipment? Thanks to our many years of technical know-how, we are able to guarantee you comprehensive technical advice at all times.

Our unique cooperation with a large number of our manufacturers enables us to provide fast, transparent processing and excellent assistance in the event of technical problems. So if you have any questions about installation, maintenance, etc. – don’t be afraid to contact our service department for immediate assistance.

Technischer Support_Technical Support at MedSolut.com

Our principle: Consulting, planning and life-long service

In addition to pure product consulting, we offer to plan your complete equipment together with you in an intensive cooperation. The size of your company does not matter here.

How does our cooperation work?

In addition, once the concept for your facility is finalized, we will of course support you during the implementation and throughout the life cycle of the products purchased from us by providing maintenance services and repairs.

Of course, our philosophy of “consulting, planning, service” also applies if you wish to purchase individual components or consumables for your work area. In our view, individual consulting and other services do not depend on the size of an order. The basis of our cooperation is an individual offer. The calculations for our products and service offers are absolutely transparent for you.

Successful together: Cooperation with manufacturers

We at MedSolut.com maintain intensive contact with our manufacturers and partner companies from a wide range of sectors. This good cooperation allows us moreflexibility and faster responseto your needs and questions. Each department has numerous trained specialists who can actively support us, for example, in the implementation of your goals.

Thanks to the excellent cooperation with our manufacturers as well as the exclusive cooperation with BioSan, we are able to offer you particularly targeted solutions and low-cost alternatives.

You still have questions about our service? Then get in touch with us at any time:

Phone: +49 (0) 30 2096579 00

E-Mail: [email protected]

Or use our contact form.