MedSolut AG

My benefits at a glance

Factors such as personal, trusting cooperation, individual advice and transparent communication are given high priority in our corporate philosophy. This applies both to new customers and to long-standing business relationships. For this reason, you can benefit from many advantages with us at any time:

  • All quotation requests prefilled
  • Fill shopping cart at will and get offer on all items
  • Detailed advice through 24/7 service
  • Get useful tips wherever you discover our "help" icons
  • Individual delivery arrangements (e.g. up to the 3rd floor)

What I also benefit from

First class quality

At MedSolut, we stand for the excellent quality of the products we offer. The majority of the devices in our online portfolio are “made in Germany” and testify to pronounced robustness and a high degree of reliability. 

Excellent service

Excellent, personal consulting is the be-all and end-all for us. That’s why only top consultants with many years of experience in the industry are available to you. And even after the purchase, we are still there for you – whether for further planning or technical concerns. We count on a long-term exchange! 

Extensive Assortment

In our excellently sorted online catalog, we have a selection of more than 100,000 products from a wide range of brand manufacturers ready for you. Use the filter function to make your search for the right device even easier. 



Whether you are a customer, manufacturer or interested party – become part of MedSolut! We offer you various possibilities to share your experience with products, news from your company or product innovations cross-medially as well as to add new products to our online catalog. If you are interested in a cooperation, please contact us!

From now on do not miss anything!

Become part of our internationally growing community and follow us on our social networks. Whether YouTube, Facebook, Twitter, Instagram or LinkedIn: Here you can always stay up to date and learn everything about current topics from science and research, novelties in our online catalog and updates on our brand manufacturers. 

Do you have suggestions for topics or would you like to help shape a contribution? Simply contact our editorial team. We look forward to your inquiry!

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Much more than an "online store"

We are proud to say that, thanks to our many years of cooperation with manufacturers and customers, we are the leading international wholesaler for laboratory and medical supplies. Because you as a customer or cooperation partner are always the focus of our team. No matter what your request is – we are at your disposal around the clock. With we offer you more than a conventional online store. Get the best out of your devices!

We see our platform as a digital catalog, where you can choose your desired product from a comprehensive, well-stocked range. However, consulting is our top priority and a personal exchange is indispensable for us. After all, it is only through individual needs assessment and planning that you can be sure that you will ultimately choose the item that meets your requirements. On this basis, we can then provide you with an appropriate quotation, guaranteeing you unparalleled value for money.

Worth reading from the MedSolut editorial team

Our editorial team does its best to prepare top-researched topics informatively and carefully for you. In our blog, we have numerous exciting articles ready for you two to three times a week. For example, learn more about optimal measurement techniques, safety in the laboratory, current Corona topics, news from e-mobility, or interesting facts about our manufacturers’ new products. Do you have any questions or comments about an article or would you like to submit a topic suggestion? Then our editorial team is available to you at any time. Simply send an e-mail to

Things to know about your account

How can we help you?

Do you have questions about your account? Our team is always ready to help and advise you. If you still can’t clarify your issue with the help of the following FAQs, don’t hesitate to contact us. You can reach us around the clock by phone at +49 30 209 657 900 or by e-mail at

In the “Account details” or “Address” section, you can change or add personal details. An error occurred while changing your details? Do not hesitate to contact us.

After the order, depending on the payment method, an invoice will be sent to you by mail. However, you also have the option to call up the respective invoice via the “Orders” area. If you are missing an invoice or there is an error, please contact our service team.

You can track the delivery status of your goods at any time in the “Orders” section. You will also receive a shipping confirmation with the corresponding shipment number after shipment. Please note that information about the status of the delivery can only be retrieved up to 24 hours after shipment, depending on the delivery company. 

The shipment status of your goods is not updated or you have not received your goods at all? Then feel free to contact our customer service. We will take care of it immediately and inform you about the status of your purchase.

We are sorry that your goods have arrived defective or faulty. Please contact our service team directly with the concern, which will take up your complaint and initiate further steps. Please also send us photos of the damaged equipment in advance so that we can assess the damage. Here you can find our contact options.

We are also happy to support you with technical problems on your device. Thanks to the close cooperation with our manufacturers, we can guarantee you fast support from trained technicians. Therefore, do not hesitate to contact us with questions about installation, technical problems or maintenance. You can find more about our service here.

We regret that you wish to cancel or delete your MedSolut. customer account. Please contact our team, which will take care of your request immediately. Here you can find the contact options.